Privacy Policy
Last Updated: January 2025
Introduction
GTM Stacker ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Information We Collect
Information You Provide to Us
We collect information you voluntarily provide when you:
- Book a consultation: Name, email address, company name, website URL, social media handles
- Subscribe to our services: Billing information, payment details, business information
- Communicate with us: Email correspondence, call recordings (with consent), feedback, and support requests
- Provide content inputs: Product information, target audience details, brand guidelines, writing samples, and other materials necessary for service delivery
Information Collected Automatically
When you visit our website, we may automatically collect:
- Device information: Browser type, operating system, device type
- Usage data: Pages visited, time spent on pages, click patterns
- Log data: IP address, access times, referring URLs
- Cookies and similar technologies: See "Cookies" section below
Information from Third Parties
We may receive information about you from:
- Social media platforms: Public profile information from X (Twitter) or LinkedIn when relevant to service delivery
- Analytics providers: Aggregated website usage data
- Payment processors: Transaction confirmation (we do not store full payment card details)
How We Use Your Information
We use the information we collect to:
- Deliver our services: Create content, develop your voice profile, execute your content strategy
- Communicate with you: Respond to inquiries, send service updates, deliver content for approval
- Process payments: Bill for services, manage subscriptions
- Improve our services: Analyze usage patterns, gather feedback, enhance our offerings
- Marketing: Send promotional materials (only with your consent, and you may opt out at any time)
- Legal compliance: Comply with applicable laws, respond to legal requests
How We Share Your Information
We do not sell your personal information. We may share your information with:
Service Providers
Third parties who assist in delivering our services:
- Payment processors (e.g., Stripe)
- Email service providers
- Scheduling tools (e.g., Calendly)
- Cloud storage providers
- Analytics services
With Your Consent
We may share information when you direct us to, such as:
- Posting content to your social media accounts via official delegation features
- Sharing case study information (only with explicit permission)
Legal Requirements
We may disclose information if required by law or if we believe disclosure is necessary to:
- Comply with legal obligations
- Protect our rights or property
- Prevent fraud or security issues
- Protect the safety of users or the public
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When you terminate your subscription, we will delete or anonymize your personal data within 90 days, except where retention is required by law or for legitimate business purposes (e.g., financial records).
Content created for you during your subscription remains your property. Upon request, we will provide you with all content files and delete our copies.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure access controls
- Regular security assessments
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Cookies
Our website uses cookies and similar tracking technologies to:
- Remember your preferences
- Analyze website traffic
- Understand how you interact with our site
Types of Cookies We Use
| Type | Purpose |
|---|---|
| Essential | Required for website functionality |
| Analytics | Help us understand website usage (e.g., Google Analytics) |
| Marketing | Track effectiveness of our marketing efforts |
Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Objection: Object to certain processing of your data
- Withdrawal of consent: Withdraw consent where processing is based on consent
To exercise these rights, contact us at theo.p@mail.gtmstacker.com.
We will respond to requests within 30 days.
International Data Transfers
If you are located outside the country where our servers are located, your information may be transferred internationally. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending email notification for significant changes
Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
GTM Stacker
Email: theo.p@mail.gtmstacker.com
Additional Disclosures
For California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to opt out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising privacy rights
For EU/UK Residents (GDPR)
If you are in the European Economic Area or United Kingdom:
- Legal basis for processing: contract performance, legitimate interests, consent
- You have the right to lodge a complaint with your local data protection authority
- Data controller: GTM Stacker, [your address]